01383 841 241

Support

For technical or customer support please call us. Alternatively you can email support@nuvideo.net

Platinum Support

The nuVIDEO Platinum Support package includes free telephone support, free video helpdesk, a 48hour fix or replacement service*, free software updates and on-site support.

Premier Support

The nuVIDEO Premier Support package includes free telephone support, free video helpdesk, a 48hour fix or replacement service* and free software updates.

*LifeSize Equipment is replaced with a loan unit until resolved

Toubleshooting

If you are having connection problems with a cisco product, please refer this document for help. Updated software versions may cause publication instructions to be redundant. If your software version is beyond troubleshooting from the guide please call us for assistance.

Cisco Troubleshooting

Video

Support Desk:

IP:
support@nuvideo.net

or

ISDN: 01383 841 243